REFUNDS WILL BE DONE IN THE FOLLOWING CASE:
Genuine quality issues.
Packages lost in transit.
In case Nikita Jewellers discovers that a wrong item has been shipped to you.
NO REFUNDS WILL BE GIVEN IN THE FOLLOWING CASES:
Incorrect or outdated delivery address.
Incorrect address format including any form of a PO Box address.
After 3 failed delivery attempts by our courier agencies
Package refused by recipient.
Sizing issues. Please review our size guides carefully before making your purchase.
Products returned in a used or damaged condition.
Minor color and design variation(s). All products are handcrafted and use natural stones so there may be some variation from the photographs on our website.
If the jewellery is not faulty or damaged.
Refund will be processed through NEFT within 10 working days.
An order can ONLY be cancelled until it is processing within 30 minutes of placing an order.
Once confirmed, an order cannot be cancelled.