SHIPPING INFORMATION – INDIA
Orders shipped via Standard Shipping (carriers) are delivered within 5-7 business days
Standard Shipping – Free for orders above Rs 5,000. For orders below Rs 5,000, shipping cost will be calculated and shown to the buyer during checkout depending on their postcode.
Shipping prices may vary depending on the destination and weight of your parcel
Orders delivered to remote areas which are out of the regular delivery zone are charged at 500 INR
IMPORTANT SHIPPING INFORMATION
Order cut-off times are provided as guidelines only, and do not take into account possible delays caused by payment authorization. We aim to dispatch all orders within 48 hours with the exception of Indian public holidays where it may take up to 72 hours. Estimated delivery times are to be used as a guide only and commence from the date of dispatch.
We are not responsible for any delays caused by natural calamities and unavoidable circumstances.
We are unable to redirect orders once items have been dispatched.
All orders require a signature and proof of ID upon receipt of order.
Currently, each order may be shipped only to a single destination address. If you wish to ship products to different addresses, you shall need to place multiple orders.
We make our best efforts to deliver each item in your order within 16 working days of your placing the order, inclusive of processing time. However, in some cases, we may take longer, to ship the order as we may have to produce/procure it.
While we shall endeavour to ship all items in your order together, this may not always be possible due to product characteristics, or availability.
In the unlikely event that we are not able to deliver your complete order within 16 working days, you can request us to cancel the remaining un-shipped parts of the order. In such cases, your payment against the un-shipped part of the order shall be refunded; in the manner you have made the payment.
To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies.
While we shall endeavor to ship all items in your order together, this may not always be possible due to product characteristics, or availability.
If you believe that the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and call our help desk (+91)-22-27840058/59 or email us at firstname.lastname@example.org, mentioning your order reference number. We shall try our best to ensure that a replacement delivery is made to you at the earliest.
All shipments are fully insured and require a signature and proof of ID confirmation from the recipient.
PLEASE NOTE: Recipient needs to keep a photocopy of any of the following photo id proofs handy for receiving the delivery.
Our customer service may contact you for additional information if required. After your order is shipped, you will receive a confirmation email from us.
We can ship to over 220 countries worldwide. Register with us to receive updates on shipping, promotions and other related information.