Nikita Jewels

Website Terms

Terms & Conditions

Please read these terms carefully before using the Nikita Jewellers website or placing an online order.

Last updated: August 2026

1

Ownership and acceptance

This website is owned and operated by Nikita Jewellers Pvt. Ltd.

By using the services provided through nikitajewels.com, you are deemed to have accepted these terms and conditions, including any revisions made from time to time. These terms remain applicable for as long as you access or use this website.

Nikita Jewellers Pvt. Ltd. reserves the right to update these terms without prior notice. It is your responsibility to review this page periodically.

2

Website and content usage

All rights, including copyright in this website and its contents, are owned by Nikita Jewellers Pvt. Ltd. Any use, copying, reproduction, or storage of this website or its contents in whole or in part without permission is prohibited.

The information published on this website may contain technical inaccuracies, typographical errors, or product changes. Nikita Jewellers may update product information, pricing, availability, and services at any time.

3

Information and privacy

Information such as your name, username, password, email address, contact number, billing details, and delivery details may be collected to create accounts, process orders, provide services, and improve your shopping experience.

Use of personal information is governed by the applicable privacy policy and relevant customer notices on the website.

4

Products and services

Nikita Jewellers Pvt. Ltd. offers the following products and services:

  • 100% BIS Hallmarked HUID gold jewellery.
  • SGL, IGI, and GIA certified diamond jewellery.
  • Customized jewellery design orders.
  • Jewellery repair and maintenance.
  • Gold exchange services.
5

Orders and services

  • Online orders are delivered to the address provided during checkout.
  • In-store pickup is not available for online orders unless specifically offered for an order.
  • In-store shopping and onsite services, including jewellery repair, are available at Nikita Jewellers showrooms.
6

Cancellation by Nikita Jewellers

There may be certain orders that Nikita Jewellers cannot accept. We reserve the right, at our sole discretion, to refuse or cancel any order fully or partially.

Reasons may include product unavailability, quantity limitations, payment or pricing issues, verification concerns, or any other issue identified while processing the order. We may request additional information before accepting an order.

If an order is cancelled or additional information is required, we will notify you using the contact details provided with the order.

7

Cancellation by customer

Once an order is placed, it cannot be cancelled by the customer. The paid amount may be treated as an advance payment and adjusted against eligible jewellery purchases online or at Nikita Jewellers showrooms, subject to business approval and applicable policy terms.

If an amount has been deducted from your account but the transaction has failed, the amount will be refunded to your account at the earliest after verification.

8

Exchange, returns, and money-back

Nikita Jewellers Pvt. Ltd. believes in complete customer satisfaction. Every piece of jewellery bought from us is special, whether it is a gift for yourself or for someone you love.

We take utmost care in creating, inspecting, and carefully packing each product. If you are not satisfied with an eligible product, we will help rectify the concern or process an exchange or return in accordance with our return, refund, and cancellation policy.

9

Conflict of terms

If there is a conflict between these website terms and any other relevant terms, policies, notices, or product-specific conditions, the terms that relate specifically to the relevant section, module, product, or service will prevail for that use.